Dealership blog


Burien Toyota

Reliable Used Car Dealer in South Seattle

Quick Answer

Which used car dealer in South Seattle has the highest customer ratings?

Burien Toyota holds a 4.3-star Google rating across more than 3,400 verified reviews and an A+ BBB rating, and has won Toyota’s President’s Award 10 times for customer satisfaction — recognition Toyota gives dealers who score well on customer satisfaction surveys, not just sales volume. That track record reflects thousands of transactions over the more than four decades Burien Toyota has been family-owned and operating in South King County, not a short-term run of positive reviews. If you’re weighing certified pre-owned against a broader used inventory as part of that research, our complete guide to the best certified pre-owned Toyota vehicles near Seattle is a useful next stop.

✅ Key Takeaways

  • A dealer’s overall star rating matters less than review volume and consistency — thousands of reviews averaging 4+ stars is a stronger signal than a handful of five-star reviews.
  • Burien Toyota holds a 4.3-star Google rating across 3,400+ verified reviews and an A+ BBB rating, spanning both sales and service experiences.
  • Reliability signals worth checking before buying used include inspection standards, warranty coverage, CARFAX availability, and how a dealer responds to negative reviews.
  • Toyota’s President’s Award recognizes dealers on customer satisfaction, not just sales — Burien Toyota has won it 10 times.
  • Being family-owned since 1983 means the same ownership group has had to protect its reputation in South King County for over four decades.

Sorting used car dealers by star rating alone rarely tells the whole story — a big review count can bury plenty of one-star complaints, and a small dealer with a handful of glowing reviews isn’t necessarily more reliable. Burien Toyota’s 4.3-star average across more than 3,400 Google reviews puts it among the more consistently well-reviewed used car dealers serving South King County, and that track record isn’t new.

4.3★ Google Rating 3,400+ Verified Reviews A+ BBB Rating 10× President’s Award Family-Owned Since 1983

Why This Rating Actually Holds Up in South Seattle

Burien Toyota has been family-owned and operating near Seattle since 1983, and has earned Toyota’s President’s Award ten times — internal recognition Toyota gives dealers who score well on customer satisfaction surveys, not just sales volume. That combination of longevity and repeat recognition is part of why the rating holds up across thousands of reviews instead of a curated handful. For a closer look at what customers actually say and why, see why customers rate us highest near Seattle.

We’re located at 15025 First Ave S in Burien — minutes from Sea-Tac Airport and an easy drive from Renton, Kent, Des Moines, Tukwila, and Auburn. No appointment needed to browse the lot, read a vehicle’s window sticker, or ask to see its inspection report.

What Makes a Used Car Dealer Actually Reliable

Every dealership claims to be trustworthy. Here’s what that actually looks like when the ratings hold up over thousands of real transactions.

Verified Customer Reviews

A 4.3-star average across 3,400+ Google reviews, not a small curated sample.

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No-Pressure Buying Process

Ratings stay high partly because customers aren’t rushed into a decision.

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Service Department You Can Trust

Genuine OEM parts and Toyota-trained technicians keep ratings strong after the sale.

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Decades of Local Accountability

10 Toyota President’s Awards for customer satisfaction, earned over 40+ years.

See how ratings compare across Seattle-area Toyota dealers, read about our no-pressure buying experience, see why our service department ranks highest near Seattle, or check our full President’s Award history.

Burien Toyota’s Used & Certified Pre-Owned Selection

A strong rating means little if the selection behind it can’t match what you actually need. Here’s what typically fills the lot across three body-style categories:

Category Best For Typical Models
Sedans & Hatchbacks Best value, excellent fuel economy Corolla, Corolla Hybrid & Camry
SUVs & Crossovers Families & commuters, most requested RAV4, Corolla Cross & Highlander
Trucks & Vans Towing, hauling & larger-family needs Tacoma, Tundra & Sienna

See model details for Corolla, RAV4, and Tacoma. Specific models and trims in stock change as inventory turns over — contact Burien Toyota for exact availability.

Does a High Rating Actually Mean a Safer Used-Car Purchase?

A high star rating tells you how past customers felt about their experience — it doesn’t automatically tell you what happens if something goes wrong with the vehicle itself. That’s where documented protection matters more than a review count. Every Toyota Certified Pre-Owned vehicle we sell passes a 160-point inspection (see certified vehicle details) and comes with a CARFAX report, and we’ve written more on what CPO actually covers. Every new Toyota we sell also includes our complimentary lifetime powertrain warranty — protection that doesn’t depend on which reviewer you happen to read.

A+ BBB Rating, Toyota Gold Certified Dealer. Ratings are a good starting filter, but the vehicle still needs to fit your specific budget, mileage, and body-style needs. If nothing in the current selection matches what you’re looking for, ask our team to set up a vehicle-finder alert — we’ll reach out the moment a matching vehicle arrives.

Call 206.243.0700 to ask what’s currently on the lot or to get on the vehicle-finder list.

Financing That Doesn’t Undo a Good Reputation

A dealership’s reputation can fall apart fast at the finance desk if terms feel like a bait-and-switch. Our finance team works with multiple lending partners to keep rates and terms consistent with the same transparent approach that earns the reviews in the first place. Explore our Toyota financing options for Seattle-area buyers, see how we help with financing for fair or challenged credit, or use our online payment calculator to know your numbers before you sit down at the desk.

Hours, Location & Directions

Detail Information
Address 15025 First Avenue South, Burien, WA 98148
Phone 206.243.0700
Sales Hours Mon–Sat: 9 AM–8 PM  |  Sun: 10 AM–6 PM
From Downtown Seattle ~10 miles · 15–25 min via I-5
From Sea-Tac Airport ~1 mile · approx. 5 min
From West Seattle ~8 miles · approx. 15 min
From Renton / Kent ~15–20 min via I-405
From Des Moines ~10 min south via SR-509

Get full hours and turn-by-turn directions →

Serving Rating-Conscious Shoppers Across South King County

Burien Toyota’s reputation extends across South King County and the greater Seattle area. Find your nearest location page:

Reliable Used Car Dealer Near Seattle — FAQ

QWhich used car dealer in South Seattle has the highest customer ratings?

Burien Toyota holds a 4.3-star Google rating across more than 3,400 verified reviews and an A+ BBB rating, and has won Toyota’s President’s Award 10 times for customer satisfaction. The dealership has been family-owned and operating in South King County since 1983, which means that rating reflects thousands of transactions over four decades rather than a short-term run of positive reviews.

QHow can I tell if a dealership’s star rating is actually trustworthy?

Look past the headline number. A 4-star average built on 3,000+ reviews is more meaningful than a 5-star average built on 30, since it’s harder to sustain across a larger volume of real transactions. Also check whether the rating holds up across both sales and service reviews, and whether the dealership responds to negative reviews rather than ignoring them.

QDoes Burien Toyota’s service department affect its overall reputation?

Yes, service experience is a major driver of long-term dealership ratings, since it’s the relationship customers have after the sale. Our 32,000-square-foot service facility, opened in 2016 with more than 20 bays and Toyota Master Diagnostic Technicians, factors heavily into repeat-customer reviews and referrals. You can schedule a service appointment online any time.

QWhat’s the difference between a used Toyota and a Toyota Certified Pre-Owned vehicle here?

A standard used Toyota may carry a limited dealer warranty or an optional extended service agreement. A Toyota Certified Pre-Owned vehicle has passed a 160-point inspection and comes with a comprehensive CPO warranty, 24-hour roadside assistance, and a complimentary CARFAX report. Both options go through the same dealership, but CPO adds a documented layer of protection.

QCan military members, veterans, or recent college grads get extra savings on a used or certified pre-owned Toyota?

Yes. Burien Toyota offers a Military Rebate Program for active-duty service members, veterans, and their families, along with a separate rebate program for recent college graduates. Both can be combined with standard financing on a used or certified pre-owned purchase.

QHow far is Burien Toyota from Renton, Kent, and Des Moines?

Burien Toyota is at 15025 First Ave S in Burien, WA — roughly 15-20 minutes from Renton and Kent via I-405, about 10 minutes from Des Moines, and 1 mile from Sea-Tac Airport. We’re also a convenient stop for buyers coming from West Seattle, Tukwila, Auburn, and Federal Way.

QDoes a strong reputation mean higher prices on used vehicles?

Not necessarily. Our pricing is based on a no-pressure, transparent model rather than trading on our rating to charge a premium. A strong reputation tends to reflect how customers were treated during and after the sale, not the sticker price of any individual vehicle.

Ready to See Why South Seattle Rates Us Highest?

In-stock used and certified pre-owned inventory across multiple body styles and price points. Check this week’s specials or call to ask what’s on the lot today — no appointment needed.

August 25, 2026
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